Job Description

This is a hybrid roles based in Boston, MA.

At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN

We’re seeking highly analytical, passionate, and self-motivated individuals to join our Category Management team. North American Retail is the organization within Wayfair that drives the overall strategy for the multitude of product categories that are offered across our channels of business. The team serves as the external and internal ambassadors of the product categories we manage, mobilizing and coaching suppliers on how to grow their business on our sites, and leveraging internal partners to execute the strategic vision to win in the online home space.

In this role, you will shape the strategy for a product category and drive execution through supplier partners and internal teams. You will be responsible for growing sales while improving profitability, as well as identifying new business opportunities informed by market research and our wealth of browsing and purchasing data. You will drive process improvement with our key suppliers, negotiate pricing and inventory, and drive adoption of Wayfair programs to accelerate sales. We welcome applications from high caliber professionals who are seeking to leverage their analytical skills and partner with diverse stakeholders to solve problems, identify opportunities, and drive business impact.

Who We Are

The Category Management team offers a unique opportunity to drive strategy for Wayfair’s largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform, giving suppliers more data, more transparency, and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally, we leverage a diverse set of cross-functional partners to execute our strategic vision. As a Manager on the CM team, you will be expected to define overarching goals and strategy within your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally, while also being effective project managers.

What You'll Do

• Have ownership over a category plan to achieve revenue and profitability goals

• Build strong relationships with existing suppliers and execute negotiations to secure best pricing and promotional support

• Analyze data to strategize profit growth opportunities for the category and for specific supplier partners

• Advance catalog expansion by identifying selection gaps, prioritizing new item production, and developing relationships with target suppliers

• Identify sales, merchandising, and operational opportunities for the category and collaborate with internal teams to drive change (Planning, Advertising, Merchandising, Operations, PR, Finance, Customer Service, Business Intelligence)

• Conduct regular competitor benchmarking for marketing, selection, and pricing strategy

• Attend tradeshows to visit key suppliers (4-6 times per year)

• Manage a team of ~2-4 category associates, supporting their professional development and guiding them to achieve business targets
  
  

What You'll Need

• 6-8 years of ecommerce, corporate retail, or management consulting experience, preferred

• Articulate and persuasive communication skills, both written and verbal

• A track record of successful negotiation and relationship management skills; comfortable speaking directly with C-suite level supplier executives at large companies

• An ability to hit the ground running – a confident, entrepreneurial self-starter

• An ability to set business targets, develop execution plans, delegate tasks, and share progress

• Innovative problem-solving and analytical skills; can dissect and determine root causes of problems and implement solutions

• Proven experience of taking on big challenges and delivering results despite obstacles and limited resources

• Ability to multi-task, support team prioritization, and excel in a fast-paced, dynamic environment

• Experience managing others, preferred

  
  

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.



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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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