Job Description

The Market Operations Coordinator is a hands-on, highly organized, and people-centered role that supports the Pioneer local office. This position ensures our team, leaders, and guests experience seamless operations, intentional culture, and thoughtful execution across office operations, employee experience, leadership support, and event-based marketing activities. 

This is not a “back office” role — it is a highly visible, relationship-driven position that helps Pioneer show up professionally, consistently, and with care. 

What You’ll Do:

Leadership & Firm Support 

• Coordinate leadership meetings, offsites, and agendas 

• Support board and partner meeting logistics and materials 

• Track action items and ensure follow-through 

• Assist with travel coordination 

Recruiting & Onboarding Experience 

• Coordinate recruiting interviews and candidate logistics 

• Deliver a polished Day One experience for new hires, including: 

• Coordinating welcome lunches

• Managing office access 

• Ensuring merchandise and materials are ready 

Office & Administrative Excellence 

• Prepare meeting materials, agendas, and follow-up documentation 

• Coordinate meeting logistics, calendars, rooms, and technology 

• Document and maintain operating procedures and internal playbooks 

• Convert resumes for new hires into Pioneer formats 

Event & Relationship Marketing Support 

• Support client events (e.g. executive roundtables, webinars, and networking) 

• Manage event invitations, registrations, tracking, and follow-up

• Coordinate sponsorships and partnership logistics 

• Support event materials, signage, gifts, and onsite logistics 

• Maintain contact lists and post-event reporting 

Culture & Employee Experience  

• Stock office snacks and supplies 

• Set up in-office events and catering 

• Manage birthday and work anniversary calendars 

• Order merchandise and swag for firm and events 

• Act as a culture carrier and connector across Pioneer 

Technology & Asset Coordination  

• Track and manage laptop inventory 

• Coordinate setup, shipping, redistribution, and offboarding resets 

• Troubleshoot basic issues and escalate as needed

• Field team questions related to equipment and access 

 #LI-JS1

Requirements

• 3+ years of experience in an operations, office, coordinator, or administrative role
• Experience supporting a fast-paced, professional services or consulting environment preferred
• Strong organizational skills with the ability to manage multiple priorities and follow through consistently
• Excellent communication skills and comfort working with leaders, candidates, and external partners
• Highly relationship-driven with a service-oriented, people-first mindset
• Proficient with the Microsoft Office; comfortable learning new tools
• Able to coordinate logistics across meetings, events, recruiting, and onboarding
• Detail-oriented, proactive, and comfortable in a highly visible role
• Trusted to handle sensitive information with discretion

Benefits

The estimated salary range for this role is $66,000-$88,000 annually. This is based on a wide array of factors unique to each candidate, including but not limited to skillset and years and depth of experience. Bonuses and other incentives are awarded at the Company’s discretion and are based upon individual contributions and overall company performance. Pioneer is proud to offer a comprehensive benefits package that includes meaningful time off and paid holidays, parental leave, 401(k) including employer match, tuition reimbursement, and a broad range of health and welfare benefits including medical, dental, vision, life, long and short-term disability, etc. 

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